The World of the Telephone Consumer Protection Act

A little fan mail this evening:

Thanks for your time, energy, effort, and knowledge at the TCPA summit. I really enjoyed listening to you and the other presenters. I really appreciate how this was not just lecture after lecture – you and the team kept it fun, entertaining, and energetic!  Fantastic!! I can’t wait for Florida!!

[Company] would like to be part of the solution and we’re interested in joining REACH – how can we help? How can we be part of the solution? What are the next steps that we can take to help (you) advance this forward?

On a personal note, how can I personally help advance REACH?

I’m looking forward to your response. Thank you for your time… enjoy your evening!

Love all the support here. Was on the phone with some Congressional staffers today to discuss the big potential amendment and they also brought up REACH. Pretty cool stuff.

Of course when I said we were going to stop a BILLION ROBOCALLS A MONTH their eyes lit up. This is how you change the world.

Meeting with counsel to draw up the bylaws the first week of August. Selected my likely Executive Director today–she knows who she is.

This will likely be the single most influential trade organization on the Hill (other than the Chamber) in a couple years. ENORMOUS ramifications. Very excited for it.

Early adopters will benefit the most. Make sure you’re on the right side of this one.

As before, this will be totally FREE for major lead buyers. No downside to joining. Access to tremendous resources and a ground floor opportunity to help shape policy in an impactful way.

Major buyers in the mortgage, brokerage, solar, edu, debt reduction, auto, and health verticals already committed to this thing..

This will be my biggest rocket ship yet. Can’t wait for the launch.

The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems. Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters. They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience. While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail. Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country. He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure. Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense. In his spare time, Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues. View all posts by Eric J. Troutman

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